Illustration of an installation technician working on a heating system

    AI receptionist for installation businesses

    You focus on the installation. Your AI receptionist answers the phone, records the enquiry and helps you prepare the next appointment.

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    You're working on site. Your phone keeps ringing.

    With your hands full of tools, you cannot always answer immediately. A customer wants maintenance, a quote or help with a fault. When you call back, you first need to find out who called and what they need. An AI receptionist records that information while you finish your work.

    How it works for your installation business

    1. 1

      Your business comes first

      We capture your services, service area, opening hours and fault-handling arrangements. Phone and calendar integrations are matched to the systems you use.

    2. 2

      The customer calls

      The receptionist discloses that it is AI, asks what the customer needs and records contact details and the enquiry. It does not give technical advice beyond the agreed information.

    3. 3

      You follow up with context

      You receive a summary with the enquiry and next step. A suitable calendar integration can enable appointment booking; urgent enquiries and call transfers are configured together.

    Focus on the job, keep track of enquiries

    Reachable while you work

    Calls are answered 24/7, including when you are busy on site or cannot pick up yourself.

    A clear enquiry

    Name, contact details, question and agreed next step are kept together, so you do not have to start from scratch.

    Less back-and-forth scheduling

    With a suitable calendar integration, appointments are booked within your availability. Without an integration, a callback request can be recorded.

    Common questions from installation businesses

    Yes, it can record the report and contact details using the questions we agree together. Technical assessment and safety decisions remain with your staff. The receptionist does not replace an emergency service.

    During the intake, we check what your phone provider and current system support. A suitable number may be used through an integration or call forwarding; we confirm this before setting it up.

    It can with a suitable, configured calendar integration. You decide availability, appointment types and the information needed first. Without an integration, it can record a callback request.

    You receive a tailored proposal based on call volume, phone system, calendar and follow-up needs. After a free demo and intake, we discuss one-time implementation and a fixed monthly fee. There are no fixed sector prices.

    Yes. The receptionist always says so at the start of the call. We agree how conversation data is processed and sign a data processing agreement. In the website demo, ElevenLabs processes voice and transcripts in the US; saved conversation data is held in Frankfurt, in the EU.

    What should your receptionist do for your business?

    Discuss your phone system, calendar and enquiry types. A free demo shows what a suitable setup could mean for your business.

    Book a free demo

    More about the AI receptionist